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Challenges of Consecutive Authorizations in Medical Systems

Michael Nikitin

CTO & Co-founder AIDA, CEO Itirra

Published on September 24, 2024

Challenges of Consecutive Authorizations in Medical Systems

Consecutive authorizations in healthcare systems have long posed challenges for both providers and patients. This process, which involves securing multiple approvals from payers for a series of related medical treatments or services, can lead to administrative delays and create bottlenecks in patient care. The complexity arises from the need to manually track, submit, and resubmit documentation to insurance companies for each stage of a patient’s treatment, often resulting in confusion and inefficiency. Providers using electronic health record (EHR) systems like Epic and Cerner frequently face challenges in integrating these authorizations seamlessly into their workflow, leading to increased administrative burden and potential delays in patient care.

One significant issue with consecutive authorizations is the potential for miscommunication between providers and insurers, often appearing in smaller Post Acute facilities. Each payer may have different documentation requirements, which can cause delays in approvals. Even with modern EHR systems like Epic and Cerner, these platforms are not always optimized to handle the nuanced requirements of consecutive authorizations, resulting in discrepancies and denied claims. This creates a time-consuming back-and-forth process for medical staff, often leading to patient dissatisfaction due to delays in treatment.

Additionally, without proper tracking mechanisms, healthcare providers may lose track of required authorizations or miss deadlines, leading to care gaps or financial losses. Many EHR systems lack the specific functionality to automate or streamline these processes, necessitating manual intervention by staff to ensure each step of the authorization is completed. This increases the potential for human error, contributing to administrative overload, especially in busy healthcare environments. Even large healthcare organizations using popular systems like Cerner or Epic face this recurring challenge.

Bespoke technological solutions, tailored to the specific needs of healthcare providers of different sizes, can be instrumental in addressing these challenges. Custom software can integrate directly into existing EHR platforms and automate much of the consecutive authorization process. By utilizing advanced algorithms and AI-driven data processing, these systems can identify the required documentation for each authorization, track deadlines, and send reminders, thereby minimizing the administrative burden on healthcare teams. Such solutions not only ensure compliance but also reduce the risk of errors and improve overall efficiency.

For example, integrating a custom solution into an Epic or Cerner system can allow for real-time updates on authorization statuses, alerting healthcare providers when additional documentation is needed or when an authorization is nearing expiration. This eliminates the guesswork for providers and allows them to focus more on patient care, while also reducing the delays associated with consecutive approvals. These bespoke tools can be particularly beneficial for large medical systems with high patient volumes, ensuring smooth coordination across departments and minimizing disruptions in care delivery.

This is where Itirra, a boutique health tech lab based in Washington, steps in. Specializing in creating custom health tech solutions, Itirra offers bespoke software designed to integrate with leading EHR systems like Epic and Cerner, addressing the specific pain points of consecutive authorizations. Whether it’s automating prior authorization submissions, building real-time tracking mechanisms, or offering tailored consulting for healthcare providers, Itirra focuses on building solutions that reduce administrative overhead while improving patient outcomes. Itirra’s expertise in EHR integration, healthcare consulting, and custom software development positions it as a key partner for organizations seeking to optimize their authorization processes.

In a healthcare landscape increasingly dependent on technology, bespoke solutions like those offered by Itirra can transform how providers manage consecutive authorizations. By streamlining these processes, healthcare organizations can reduce administrative costs, improve efficiency, and enhance the patient experience—ultimately ensuring that patients receive the care they need without unnecessary delays.