To All Articles

Mitigating Health Tech Challenges During Natural Disasters with Bespoke Solutions

Michael Nikitin

CTO & Co-founder AIDA, CEO Itirra

Published on October 15, 2024

Mitigating Health Tech Challenges During Natural Disasters with Bespoke Solutions

Natural disasters like hurricanes pose significant challenges to the healthcare sector, especially in health tech infrastructure. The disruption caused by these disasters can shut down critical systems, such as Electronic Health Records (EHR), revenue cycle management platforms, and patient communication systems. Physician advisors and revenue cycle management companies are especially vulnerable, as they rely heavily on technology for patient care, billing, and operational efficiency. The inability to access real-time data or communicate with insurers can delay critical healthcare decisions, impact patient care, and hinder revenue cycles.

One of the major issues during hurricanes is the loss of power and internet connectivity, which can cripple access to cloud-based systems or centralized servers that store patient data. Without access to medical records, physician advisors cannot provide informed recommendations, and revenue cycle management companies may struggle to process claims, verify insurance eligibility, or update billing information. Furthermore, the manual workarounds that might be used in these circumstances introduce more risks of errors, delays, and inefficiencies.

Bespoke technical solutions, designed, developed, and deployed by Itirra, a Washington-based health tech lab, can help healthcare providers navigate these disruptions more effectively. By building robust, disaster-resilient systems, Itirra ensures that physician advisors and revenue cycle management companies can continue operating during a natural disaster. Solutions like decentralized data storage, automatic system backups, and offline functionality allow healthcare organizations to maintain access to critical patient data and billing information, even when traditional internet infrastructure is down.

Another advantage of Itirra’s tailored solutions is their ability to integrate with EHR systems like Epic and Cerner, ensuring real-time data syncing when systems come back online. By building redundancy into health tech platforms, Itirra helps ensure that any disruptions during hurricanes are temporary and easily recoverable. For revenue cycle management companies, having immediate access to patient billing records and claims information after a disaster is critical for financial recovery, preventing revenue loss due to claim delays or denials.

In times of natural disasters, having bespoke health tech solutions in place can mean the difference between operational chaos and continuity. Itirra’s ability to design resilient, custom-built solutions helps physician advisors make informed decisions, even in the face of technology outages, and ensures revenue cycle management companies can quickly resume billing processes. As hurricanes and other disasters become more frequent, having tailored disaster-ready technology is an investment that pays dividends in both patient care and financial stability.