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The 20-Minute Referral Gamble

The 20-Minute Referral Gamble

SNF admissions leaders make referral decisions in minutes, on an incomplete financial picture, while Medicaid — their primary payer — keeps getting squeezed. Here’s why that’s an architecture problem, not a training problem, and what it would take to fix it without asking facilities to spend money they don’t have. Table of contents The twenty-minute […]

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The Cost of a Fast Yes

The Cost of a Fast Yes

It’s 4:40 p.m. on a Thursday. An admissions coordinator has four referral packets open in four tabs, a hospital case manager on hold, and one open bed. Somewhere in those four PDFs is a patient whose medications alone could run more than the bed is worth. Nobody has time to find out which one before […]

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